Shipping policy
At Nuvia Jewelry, we are committed to delivering your orders safely and on time.
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays).
You will receive a confirmation email once your order has been shipped.
Shipping Rates & Delivery Time
Shipping costs are calculated at checkout based on your location and selected shipping method.
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Standard Shipping (USA): 3–7 business days
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International Shipping: 7–14 business days
Please note that delivery times are estimates and may vary due to carrier delays or customs processing.
Shipping Destinations
We currently ship to the United States and selected international countries.
Customs, Duties & Taxes
International orders may be subject to customs fees, duties, or taxes imposed by the destination country.
These charges are the responsibility of the customer.
Tracking Information
Once your order ships, you will receive a tracking number via email to monitor your delivery.
Incorrect Address
Please ensure your shipping address is correct at checkout.
Nuvia Jewelry is not responsible for orders shipped to an incorrect or incomplete address provided by the customer.
Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us at nuviajewelry1@gmail.com within 48 hours of delivery.
Contact Us
If you have any questions regarding shipping, please contact us at:
📧 nuviajewelry1@gmail.com